"I have had the pleasure of working with Nick, and he truly stands out as someone you can always count on. Nick is a natural problem solver and a person many of us turn to when situations become challenging. One of the things that makes him exceptional is his ability to listen first. He often asks whether you just need to vent or if you want help finding a solution, which shows the level of respect and support he has for the people around him. In high-stress situations, Nick is often the calm and steady presence everyone looks for. He has a way of staying focused and level-headed, helping guide conversations toward practical solutions while keeping the team grounded. His ability to think clearly under pressure makes a real difference during difficult moments. Nick is also incredibly hardworking and consistently willing to step in wherever he is needed. His dedication, reliability, and supportive attitude make him an invaluable member of any team. He is the kind of person who not only helps solve problems but also helps those around him feel supported and capable of working through them together."

We recently completed a 3-day consultation with Nick Biermaier, and I can honestly say it was a game-changer for our clinic. The experience included three full days of shadowing our team, followed by two detailed follow-up meetings to assess progress and ensure things were moving in the right direction. Going into it, I was nervous. I didn’t know what to expect and feared hearing everything we were doing wrong or having our existing systems torn apart. But from the very beginning, Nick put those fears to rest. He approached our team with encouragement, empathy, and a genuine desire to help us grow. Yes, he pointed out areas for improvement—that's why we brought him in—but he did so while highlighting what we were already doing well and providing clear, actionable steps to elevate our operations. One of the most impactful parts of the consultation was how empowering it was. Before Nick’s visit, I often felt paralyzed when it came to decision-making, always waiting for approval and fearing I’d make the wrong move. He helped implement a system that gave both myself and our doctor—the clinic owner—confidence and clarity. Our communication has dramatically improved, and decisions are being made faster and more effectively. Tasks that used to stall are now being accomplished, and what once felt like a wall now feels like a window with a clear path forward. I've attended countless conferences, CE events, and meetings trying to learn how to be a better leader and improve our clinic's efficiency. None of them have come close to the level of insight, clarity, and support we received from Nick Biermaier. If you're looking to grow your clinic and are open to meaningful change, I can’t recommend him enough.

In 17 years in the veterinary field, I've worked alongside a lot of people. Some you remember, some you don't. Cory is someone you remember. As a program manager, I've had the opportunity to observe a lot of leaders in this industry, how they perform under pressure, how they manage people, and how they make decisions when the stakes are high. Cory stands apart. I witnessed him walk into one of the most demanding shifts I've ever seen. A dog that came in limping that turned out to be IMHA. A walk-in emergency, a seizing older dog. A puppy with suspected distemper. An aggressive dog with a potential foreign body. Another aggressive dog that wouldn't stop vomiting. A little Maltese with a horrific, painful skin infection. All in the building at the same time, all needing our undivided and individual attention, with three techs and two doctors. Without hesitation, Cory assessed every single situation, figured out the order everything needed to be addressed in, and just moved. He didn't stand back and delegate from a distance — he led from the front. Every client was informed, every patient was cared for, and every team member was supported. All at once. Without losing his composure for a second. That kind of leadership is rare. Cory doesn't just manage situations, he elevates the people around him. He makes his team feel capable and confident, and then backs that up by actually getting them there. That feeling your team gets at the end of a really brutal shift, somewhere between walking out the door and walking to their car, they take that breath and they smile. Not because of all the good work they did that day, but because they did it with someone who believed in them and gave them the courage to get there. That is what Cory is. That's what he is as a person, and that's what he brings to every single practice and situation he goes into.